Basic Etiquette For Waiters in Restaurants

There is nothing worse than having a diningthe chance to swallow their last bit of food, the
experience ruined by an obnoxious waiter. Evenwaiter is appearing asking if he may take away
though certain behaviors are obviouslyher dishes. This is rude and very off-putting. If
inappropriate, some waiters in restaurants still docustomers want their plates removed, they will
the most annoying things. Here are some dos andset them to the side or ask you to come get
don'ts for waiters that will make eating out athem.
better experience for everyone.Another note about dishes is this: do not, I
First of all, don't hover about the guests whenrepeat, DO NOT remove one person's plates if
they are eating. Check in once shortly after theanother person is still eating. This is one of the
food is delivered to make sure there are nomost basic concepts and yet it is shocking how
problems with the order or that they don't needmany waiters still do this. Removing one person's
any extra condiments. Keep your eye onplate sends the message that it is time to finish
everyone without bothering them in case theyeating. It makes the person who is still eating feel
try to flag you down at any time.uncomfortable, especially if he or she is the only
Also, don't pressure them into making a decisionone.
about ordering if they are not ready. If they saySome other basics in don'ts are: don't shout. Don't
that they need a few minutes, actually give thempoint at a customer. Never touch a customer or
a few minutes before you come back. Don'tany of their personal belongings. No gum chewing,
come back in 1 minute with pen in hand. If theyfidgeting with your hair, arguing with other waiters
are not sure what they want, don't roll your eyeswithin earshot of people eating and no cigarette
or otherwise express annoyance. It really shouldn'tsmoking in sight of them. Do not yawn or act
matter to you how long it takes them to orderbored or tell the customers that you can't wait
anyway.until 9pm when you can go home. They don't
If the customer has a complaint, ALWAYS sayneed to feel as though waiting on them is
you are sorry. Even if you are not. Do not blameunpleasant for you. And seriously, don't solicit tips
them or make excuses. Apologize and tell themor count them in front of the guests.
that you will find a way to solve the problem. IfAs for the dos: do be well groomed at all times.
there is nothing you can do for them about theirDress nicely and make sure your shirt is tucked in
particular concern, find somebody who can.and tie is straight. Always be polite and give the
One of the most overlooked pieces of waiterguests a smile. Thank them for dining at your
etiquette is the removal of dishes after the meal.establishment and say it so that it seems like you
Many waiters make it seem as though there is amean it. Even if you don't.
plate shortage in the kitchen. Before a patron has